Sector
Business Development- Healthcare
Gender
Male
Date of Birth
28-06-1987
Visa Type
Freelance Visa
Visa Expiry Date
22-08-2022
Academic Level
Sponsor Visa Expiry Date
22-08-2022
Experience
14
Languages
English, Arabic, Urdu, Hindi
Skills
Team Building, Coaching Skills, Strong Negotiating Skills, Excellent Communicator, ECommerce, Up-selling, Time Management, Adaptability, Handling Pressure, Result Oriented, Customer Relationship Management, Account / Database Management, Excel, Office, Ou
Work Experience
GHOBASH TRADING AND INVESTMENT COMPANY – Dubai UAE
Hospitality Division – MODERN LAUNDRY GROUP
Retail and Procurement Manager (2018 – 2020)
• Ensure adherence of SOP in company stores of Modern, Sahara & Crystal Laundry under the Ghobash Group.
• Superintend a team of 20 Sales staff, 2 Sales Supervisors, and 18 stores.
• Develop, build, and manage a client base of Corporate accounts by cold calls, field visits, and online inquires.
• Maintain relationships with existing corporate clients by providing after sales service support.
• Boost eCommerce sales by developing a plan for a new mobile app, website, and managed full project lifecycle: strategy, design, development, testing, and implementation.
• Price negotiation with purchase and housekeeping department of hotels.
• Oversee all the orders received from the online platform (Mobile App, Website, Facebook, and Instagram) from the order open until closed.
• Coordinated affiliate, referral, and social media programs to spur growth and attract new users to the brand, and increase referral traffic by 75%, and increased new visitor traffic by 9%.
• Archived 97% best client retention in 2019.
• Established sales targets for the team based on the projected P/L statement provided by the company.
• Train and update the sales team on new developments and market trends.
• Consolidate supplier base by 30% through the elimination of subpar suppliers while improving total cost.
• Reduce active inventory by 11% by implementing collaborative planning with Manufacturing and Operations.
• Reduce operational cost by 35% by introducing new suppliers, and eliminating third-party involvement.
• Responsible for sourcing supplies, forecasting inventory, assessing risk, and daily operation of the 18 Stores for two processing factories.
• Maintain strong vendor relationships, achieved cost savings, and negotiated contracts for key categories: Packaging (7%), Hangers (10%), Drainage (12%), and Chemicals (15%).
• Identified areas to cut costs by analyzing the impact and evaluating overall operationally process quality.
EMIRATES NBD BANK - Dubai UAE
Business Development Manager (2014 – 2017)
• Accomplished the Sales of diversified products (Personal and Corporate)
• Maintain relationships with high profile corporate accounts by providing service support.
• Introduce new products to existing customers by calling or visit if necessary.
• Identify key staff in client companies to cultivate profitable relationships.
• Resolve customer complaints quickly and effectively.
• Forward upselling and cross-selling opportunities to the sales team.
• Establish and maintain business relations, generate new business, and add new companies to the group.
• High level of consumer satisfaction by building and maintaining a good relationship with potential customers.
• Analyzed applications of different applicants and approved or denied them, all in consultation with superiors.
• Verifying the documents and submitting them with a 100% success ratio.
AL MANARAH OFFICE SUPPLIES – Dubai UAE
Store and Purchasing Incharge (2012 – 2014)
• Respond and listen attentively to telephone inquiries, providing quality service to customers and associates inquiring about the availability of products or status of orders.
• Seek out new sales leads through cold calling, social media, and field visits to Schools and Corporate offices.
• Monitor inventory to determine products and items as per the current requirements.
• Attend supplier meeting, and interview vendors to stay up to date.
• Establish standard operating procedures for purchasing and monitor the effectiveness of the process.
• Follow up with the corporate customer on pending dues by calling and visit if needed.
• Keeping close eyes for stock in and out.
• Negotiate vendor contracts and checking deliveries for accuracy.
ABN AMRO AND ROYAL BANK OF SCOTLAND – Dubai UAE
Sales and Service Officer (2008 – 2012)
• Assist customers with taking out different types of loans, including personal, auto, and credit cards.
• Maintaining relationships with existing customers to introduce new products by calling or visit if necessary.
• Collect customer information and input data into the system, ensuring confidentiality at all times.
• Managed inbound and outbound sales inquiries relating to products and promotions, quickly establishing relationships and rapport over the phone.
• Verifying the documents and submitting them with a 100% success ratio.
GHANTOOT BUILDING CONTRACTING – Dubai UAE
Sales Coordinator (2006 – 2008)
• Organize and ensure that all the sales presentation materials prepared before deadlines.
• Update customer records in the company database as required.
• Contact customers to answer basic procedural questions or to gauge their level of satisfaction with company.
• Collaborate with the sales team to monitor active purchase orders and make sure orders are completed.
• Report any inventory or service issues to management and the appropriate Account Manager immediately.
Description
An enthusiastic, bold, and ambitious visionary who works hard to achieve goals. With over 14 years of UAE experience in Sales and Business Development in Corporate and Retail businesses with a well-reputed organization. Added experiences that have been ob